Role Overview
The Senior DevOps Engineer will play a critical role in improving engineering productivity, deployment reliability, infrastructure scalability, security, and system performance across the MADTECH.AI product ecosystem.
The ideal candidate should have strong experience in cloud infrastructure, containerization, CI/CD automation, Infrastructure as Code (IaC), monitoring, and production operations within a B2B SaaS product environment.
Key Responsibilities
Cloud Infrastructure & Platform Engineering
- Design, implement, and maintain scalable, secure, and highly available cloud infrastructure environments.
- Manage and optimize cloud resources across AWS, Azure, or GCP environments.
- Build reusable and automated infrastructure using Infrastructure as Code (Terraform, CloudFormation, etc.).
- Ensure infrastructure scalability, cost optimization, and operational efficiency.
CI/CD & Release Engineering
- Design and maintain robust CI/CD pipelines for automated build, testing, deployment, and release management.
- Improve deployment frequency, reliability, and rollback strategies.
- Automate software delivery workflows and environment provisioning.
- Collaborate with engineering teams to streamline development and deployment processes.
Containerization & Orchestration
- Manage containerized applications using Docker and Kubernetes.
- Implement orchestration, scaling, service discovery, and cluster management practices.
- Support microservices-based architecture deployments and operations.
Monitoring, Reliability & Incident Management
- Implement monitoring, logging, alerting, and observability solutions.
- Analyze production incidents, troubleshoot system bottlenecks, and ensure high system uptime.
- Drive root cause analysis (RCA) and preventive improvements.
- Define and monitor SLAs, SLOs, and operational metrics.
Security & Compliance
- Implement DevSecOps best practices across infrastructure and deployment pipelines.
- Ensure infrastructure security, secrets management, vulnerability remediation, and compliance readiness.
- Support security audits, access controls, and governance standards.
Collaboration & Process Improvement
- Work closely with Product Engineering, QA, Security, and Architecture teams.
- Mentor junior DevOps engineers and contribute to operational best practices.
- Drive continuous improvement initiatives for automation, reliability, and platform engineering.
Required Skills & Qualifications
- 5 to 8 years of experience in DevOps, Site Reliability Engineering (SRE), or Platform Engineering roles.
- Strong experience with cloud platforms such as AWS, Azure, or GCP.
- Hands-on expertise in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, or Azure DevOps.
- Strong experience with Docker and Kubernetes.
- Experience with Infrastructure as Code tools such as Terraform or CloudFormation.
- Strong scripting skills using Bash, Python, or Shell scripting.
- Experience with monitoring and observability tools such as Prometheus, Grafana, ELK Stack, Datadog, or New Relic.
- Experience managing Linux-based production environments.
- Strong understanding of networking, system security, scalability, and high availability architectures.
- Experience supporting enterprise SaaS or B2B product environments.
- Familiarity with DevSecOps and security best practices.
- Good understanding of Agile/Scrum development methodologies.
Preferred Qualifications
- Experience working in MADTech, AdTech, MarTech, DataTech, or AI/ML product environments.
- Experience with multi-cloud or hybrid cloud environments.
- Kubernetes certification (CKA/CKAD) or cloud certifications are a plus.
- Experience supporting data-intensive or high-traffic distributed systems.
- Knowledge of API gateways, service mesh, and microservices architecture.
What We Offer
- Opportunity to work on cutting-edge AI-driven B2B SaaS products.
- Exposure to global enterprise clients and large-scale SaaS environments.
- Collaborative and innovation-driven engineering culture.
- Opportunities for technical leadership and career growth.
- Competitive compensation and benefits package.
About iSOCRATES
iSOCRATES is the global leader in MADTECH Resource Planning and Execution™, advising on, building, and managing mission-critical marketing, advertising, and data technologies, platforms, and processes since 2015. The company delivers globally proven, reliable, and cost-effective strategy, operations consulting, and managed services for marketers, agencies, publishers, and data/technology providers through a 24/7/365 delivery model powered by specialized experts. With a strong focus on transparency, accountability, performance, and continuous reinvestment in technology and training, iSOCRATES helps partners save time and cost while delivering exceptional business value.
About MADTECH.AI
MADTECH.AI is your Decision Intelligence platform for Nonprofits. Unify, transform, analyze, and visualize all your data in a single, cost-effective AI-powered hub. Gain speed to value by leaving data wrangling, model building, data visualization, and proactive problem solving to MADTECH.AI. Sharper insights, smarter decisions, faster. The company is headquartered in St. Petersburg, Florida, U.S.A. with global delivery centers in Mysuru and Bengaluru, Karnataka, India.
